Bosch Limited (henceforth “Bosch,” “we,” or “us”) appreciates your visit to our websites and mobile applications (collectively also referred to as our “online services”), as well as your interest in our company and our products.
The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our online offers in a confidential manner and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
Bosch Limited is the data controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows:
Bosch Limited,
P.O Box 3000,
Hosur Road,
Adugodi,
Bangalore – 560030,
India
Email: bosch.corporate@in.bosch.com
We are also joint controllers with Bosch Power Tools GmbH (Address: Max-Lang-Straße 40-46, 70771 Leinfelden-Echterdingen, GERMANY) and other companies of the Bosch Group for certain processing purposes.
3.1 · Processed data categories
3.2 · Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting, and payment data, which is an expression of a person’s identity.
We collect, process, and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.
3.3 · Processing purposes and legal basis
We as well as the service providers commissioned by us, process your personal data for the following processing purposes:
3.3.1 · Provision of these online offers
Legal basis: Consent, contract and voluntary disclosure.
3.3.2 · In reply to user inquiries in the framework of a contact form
Legal basis: Voluntary disclosure, contractual performance, consent.
3.3.3 · Resolving service disruptions as well as for security reasons
Legal basis: Fulfillment of our legal obligations within the scope of data security and forresolving service disruptions as well as in the protection of our offers.
3.3.4 · Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent
Legal basis: Consent, contractual performance
3.3.5 · Product and/or customer surveys and feedback requests
Legal basis: Consent.
3.3.6 · Competitions or discount campaigns in accordance with the respective terms and conditions for competitions or discount campaigns
Legal basis: Voluntary disclosure, Performance of the contract.
3.3.7 · Sending a newsletter by e-mail or text message/MMS
Legal basis: Consent.
3.3.8 · Safeguarding and defending our rights
Legal basis: Legitimate use for the assertion and defense of our rights.
3.3.9 Product launch and special offer notifications
Legal basis: Consent
3.3.10 Contact and communication based on mutual business interests
Legal basis: Consent, Voluntary Disclosure
3.3.11 Messages, interactions and other activities through our social media pages and accounts (please refer to our social media privacy notice https://www.bosch.in/data-protection-notice-bosch-india-facebook/?prevent-auto-open-privacy-settings=1)
Legal basis: Voluntary Disclosure, Consent
3.3.12 Publication of product review
Legal basis: Consent, Voluntary Disclosure
3.4 · Registration
If you would like to use services that require a contract to be entered into, we will ask you to register. During the registration process, we will collect the personal data required in order to establish and perform the contract (e.g. first name, last name, e-mail address, information (if applicable) about the preferred method of payment or concerning the account holder) and, if applicable, further data on a voluntary basis. Mandatory information is marked with a *.
Login with SingleKey ID, Joint Controllership
You can log in to our services using SingleKey ID.
SingleKey ID is owned and provided by Robert Bosch GmbH (address: Robert-Bosch-Platz 1, 70839 Gerlingen-Schillerhöhe, Germany) for the Bosch Group to provide users with a comprehensive login option on Bosch websites, shops, apps and services.
Robert Bosch GmbH processes your data for the purposes of "Registration and login with SingleKey ID" and "Overview and management of data and applications with SingleKey ID" in joint responsibility with us. For more information, see: https://singlekey-id.com/data-protection-notice/.
After a one-time registration, you can use SingleKey ID to log in. To do this, you will be forwarded to a login screen at Robert Bosch GmbH. After successful authentication, Robert Bosch GmbH provides us with the necessary personal data (e.g., e-mail address, telephone number, first name, last name, language, country). Your password will not be sent to us.
You can terminate your SingleKey ID user agreement at any time on the SingleKey ID website by deleting your SingleKey ID: https://singlekey-id.com/myprofile/.
Please note that by deleting your SingleKey ID you will lose access to all Bosch websites, shops, apps and services that you used to log in to with your SingleKey ID.
iCPM
Bosch "Integrated Customer Profile Management" (iCPM) connects different Bosch applications, with the aim that you as a business partner (user, customer) do not have to provide your data multiple times, thus offering you the best possible customer experience. In addition, iCPM offers the possibility to log in to Bosch applications via different login options.
Responsibility of Identity Brokering with Bosch own as well as other, external Identity Providers (Facebook,Apple, Google) for B2C and external B2B users Bosch PT. – Bosch PT
Capturing, storage and provision of user attributes for connected applications – Parties listed in https://www.bosch-pt.com/ptlegalpages/icpm/icpminformation/
3.5· Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 7 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
Log files are also used for analysis purposes (without the IP address or without the complete IP address) “Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent”.
In log files, the following information is saved:
3.6 Children
This online offer is not meant for children under 18 years of age.
3.7 · Data transfer
3.7.1 · Data transfer to other data controllers
Principally, your personal data is forwarded to other data controllers only if required for the fulfillment of a contractual obligation or if you have given your consent.
Additionally, data may be transferred to other data controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
3.7.2 · Service providers (general)
We involve external service providers with tasks such as sales and marketing services, data hosting, and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other Bosch Group companies.
3.7.3 · Transfer to recipients outside India
We might transfer personal data to recipients located outside India. In such cases, prior to the transfer we ensure that such transfer is not statutorily prohibited.
3.8 · Duration of storage, retention periods
Principally, we store your data for as long as it is necessary to render our online offers and connected services or for as long as we have your consent. In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
On our website, we use the services of Qualtrics LLC, 333 W. River Park Drive, Provo UT 84604, USA to conduct customer, product, and satisfaction surveys. The goal is to continuously develop and improve our products and services. If you participate in a satisfaction survey, only so-called "lod data" (date and time stamp / information about your browser and your browser settings / information about your terminal device / usage data) will be processed. Participation in a satisfaction survey is voluntary. The legal basis for the data processing is your consent. You can revoke your consent at any time with effect for the future.
As part of the Qualtrics services also Cookies are used, in particular to maintain the current satisfaction survey during your browsing session and to prevent multiple participations. For more information about Qualtrics LLC and how Qualtrics processes personal data, please visit https://www.qualtrics.com/privacy-statement/.
If you participate in a competition or discount campaign held by us, we will use your data to notify you about the winner and for the purpose of advertising our products to the legally admissible extent or if you have consented to this. You can find detailed information about competitions and discount campaigns in the associated terms and conditions of participation.
In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service. Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
6.1 · Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.
It is generally possible to use the online service without any cookies that serve non-technical purposes.
6.1.1 · Technically required cookies
By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.
Such cookies will be deleted when you leave the website.
6.1.2 · Cookies and tracking mechanisms that are technically not required
We use marketing cookies and tracking mechanisms. We only use such cookies and tracking mechanisms if you have given us your prior consent in each case. With the exception of the cookie that saves the current status of your privacy settings (selection cookie).
6.2 Comfort cookies
These cookies facilitate operation and thus allow you to browse our online service more comfortably, e.g. your language settings may be included in these cookies.
6.3 Marketing cookies and tracking mechanisms
General:
By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:
Statistics:
By using statistical tools, we measure e.g. the number of your page views.
Conversion tracking:
Our conversion tracking partners place a cookie on your computer (“conversion cookie”) if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and thereby was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
Retargeting:
These tools create usage profiles using advertising cookies, third-party advertising cookies, "web beacons" (invisible graphics also known as pixels or tracking pixels) or similar technologies. These usage profiles are used to show users advertising that is relevant to their interests and to control the frequency with which users see particular adverts. The data controller responsible for processing data in connection with these tools is the respective provider. The providers of the tools may also forward information to third parties for the purposes listed above. Please refer to the relevant provider's privacy policy for details in this regard.
Social plugins:
Some of the pages of our online service involve content and services of other providers (e.g. Facebook, Twitter) which also may use cookies and active modules. For more details regarding social plugins please refer to the section on “social plugins”.
Please note that using the tools might include transfer of your data to recipients outside the country (e.g. the USA). For more details in this respect, please refer to the following description of the individual marketing tools:
6.3.1 Google Analytics
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Function: Analysis of user behaviour (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking and retargeting in conjunction with Google Ads
6.3.2 Google Ads
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Function: Google Ads permits website operators to place ads based on the data of its users as well as allowing remarketing data to improve campaign performance. In addition, the remarketing data is used to determine other relevant target groups for the website operator. The website operator's remarketing lists will not be passed on to third parties or other advertisers without their consent.
6.3.3 Optimizely
Provider: Optimizely Inc.; 631 Howard Street, Suite 100; San Francisco, CA 94105, USA
Function: Cookie can track user behavior across website and provide UX-Testing and Personalization experiences
6.3.4 Tealium
6.3.4.1. Tealium iQ Tag Management
Provider: Tealium Inc, 9605 Scranton Road, Suite 600, San Diego CA 92121 USA.
Function: Tealium iQ Tag Manager is used to manage website tags via an interface, as well as to integrate program codes on our websites. The tag manager itself does not store any of your personal data.
6.3.4.2. Tealium AudienceStream Customer Data Platform
Provider: Tealium Inc, 9605 Scranton Road, Suite 600, San Diego CA 92121 USA.
Function: Tealium Audience Stream records your user behavior (movement profile, purchasing behavior) on our digital offers in a pseudonymized way and also includes data that is already stored in the general customer database. This is used to improve your browsing experience, analyze website traffic, support campaign planning and analysis and to display personalized advertising on advertising networks. Tealium Audience Stream also enables us to create target groups, which we use for customer matching for remarketing campaigns.
6.3.5 Google Doubleclick
Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Function: Placement of advertisements, remarketing, conversion tracking
6.3.6 Hotjar
Provider: Hotjar Ltd., Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta
Function: Cookies can track how users browse across multiple pages; creation of heatmaps, session recording, surveys/polls
6.3.7 AWIN
Provider: AWIN AG, Berlin Landsberger Alee, 104 BC, 10249 Berlin, Germany
Function: Tracking cookies set for AWIN by Advertisers on the Advertiser's domain. These cookies are used for Strictly Necessary journeys where the consumer must receive a desired service from the measurement of the journey (cashback or voucher discount). Stores a reference to an individual click to attribute a sale between publisher and advertiser websites.
6.4 · Management of cookies and tracking mechanisms
You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.
Note: The settings you have made refer only to the browser used in each case.
6.4.1 · Deactivation of all cookies
If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.
6.4.2 · Management of your settings with regard to cookies and tracking mechanisms not required technically
When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any marketing cookies or tracking mechanisms, respectively.
In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.
7.1 Meta Pixel
Provider: Meta Platforms Inc., 1601 Willow Road, Menlo Park, CA 94025, USA
We are jointly responsible with "Meta" for processing operations of your personal data in the context of processing on our online offer via Meta-Pixel.
In order to define the respective responsibilities for the fulfillment of obligations for joint processing, we have concluded a shared responsibility agreement with Facebook. You can see the key points of the agreement at any time under the following link: https://www.facebook.com/legal/controller_addendum. In particular, this governs what security measures "Meta" must take into consideration (https://www.facebook.com/legal/terms/data_security_terms) and how the rights of data subjects can be asserted vis-à-vis "Meta".
Function: "Meta" processes your personal data on the basis of your consent through Meta-Pixel Pixel for the generation of campaign reports, conversion tracking, click events and targeted advertising outside our website (retargeting) on the basis of HTTP headers (including IP address, device and browser properties, URL, referrer URL, your person), Pixel-specific data (including Pixel ID and Facebook cookie), click behavior, optional values (such as conversions, page type), form field names (such as “email”, “address”, “quantity” for purchasing a product or a service)
We do not receive any personal data concerning you from "Meta" , but rather receive anonymized campaign reports about the website target audience and ad performance.
You can stop getting interest-based ads from "Meta" by changing your advertising preferences on the Facebook website. Alternatively, you can deactivate the use of third-party cookies by visiting the Digital Advertising Alliance opt-out page at http://optout.aboutads.info/?c=2&lang=EN or the http://www.youronlinechoices.com website.
7.2 Google Floodlight Tag
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Function: Google processes your personal data on the basis of your consent via the Google Floodlight Tag in order to measure the effectiveness of our advertising campaigns, to limit the frequency with which you are shown a particular ad and to only display ads that are relevant to you and your interests. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed more than once. In addition, Google can use cookie IDs to record so-called conversions that are related to ad requests. The cookies do not contain any personal information such as e-mail addresses, names or addresses.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. Through the integration of the floodlight tag, Google receives the information that you have called up the relevant part of our website or clicked on an advertisement from us.
In addition, the Floodlight Tags used allow us to understand whether you perform certain actions on our website after calling up one of our display/video ads on another platform or clicking on it (conversion tracking). Google uses this cookie to understand the content you have interacted with on our websites in order to later send you targeted advertising. If you generally want to reject cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie whether you allow the cookie or not. Downloading and installing this browser plug-in at https://support.google.com/ads/answer/7395996, will also disable all "personalized advertising cookies".
For more information, please visit: https://policies.google.com/privacy
7.3 Trade Desk Pixel
Provider: The Trade Desk Inc, 42 N Chestnut St, Ventura, California, CA - 9300, USA.
How it works: The Trade Desk is an advertising technology platform for managing digital advertising campaigns and processes your personal data on the basis of your consent.
For this purpose, the surfing behavior of visitors to our website is analyzed with the help ofcookies. The Trade Desk collects and processes personal data about Users, devices and ads and where they are displayed. This includes, for example, unique cookie identifiers, mobile advertising identifiers, IP addresses and other browser and device Browser and device information, such as type, version, and settings. You can declare your objection or revocation at any time in the cookie settings of the Consent Management Tool used.
Further information at: https://www.thetradedesk.com/de/privacy
7.4 Google Ads Conversion Tracking Pixel
Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Function: Google processes your personal data based on your consent via the "Google Ads Conversion Tracking Pixel". As soon as you complete an action on our website (e.g. click event), Google recognizes the cookie and saves your action as a so-called conversion. As long as you surf our website and the cookie has not yet expired, we and Google recognize that you have found us via a Google Ads ad. The cookie is read and sent back to Google Ads with the conversion data. We do not receive any personal data from you from Google, only statistical evaluations, such as the total number of users who clicked on our ads and what actions were performed.
You have the option not to participate in the Google Ads conversion tracking. If you deactivate the Google conversion tracking cookie via your browser, you block conversion tracking. In this case, you will not be included in the statistics of the tracking tool. You can change the cookie settings in your browser at any time. If you generally want to reject cookies, you can set up your browser so that it always informs you when a cookie is to be set. In this way, you can decide for each individual cookie whether you allow the cookie or not. Downloading and installing this browser plug-in at https://support.google.com/ads/answer/7395996, will also disable all "personalized advertising cookies".
For more information, please visit: https://policies.google.com/privacy
7.5 Universal Event Tracking Tag (Microsoft Advertising / Bing Ads)
Provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland
Function: analyze actions that users take on our website after clicking on a Bing or Microsoft Advertising ad.
If you access our website by clicking on a Bing or Microsoft advertisement, a cookie is set on your computer. A Universal Event Tracking (UET) tag is integrated on our website. This is a code that stores data about the use of the website. That includes, among other things, the length of time spent on the website, which areas of the website were accessed and via which advertisement the user arrived at the website. Information about your identity is not processed.
Further information about privacy and the used cookie of Bing Ads can be found on the Bing Ads or Microsoft website.
In our Online Offers we use so-called social plugins from various social networks. They are individually described in this section.
When using plugins, your internet browser creates a direct connection to the respective social networks’ server. Hereby the respective provider receives the information that your internet browser accessed from the respective site of our Online Offers - even if you do not have a user account with this provider or are currently not logged into your account. Log files (including the IP address) are, in this case, directly transmitted from your internet browser to a server of the respective provider and might be stored there. The provider or its server may be located outside the country (e.g. in the United States).
The plugins are standalone extensions by social network providers. For this reason, we are unable to influence the scope of data collected and stored by them.
Purpose and scope of the collection, the continued processing and usage of data by the social network as well as your respective rights and setting options to protect your privacy can be found by consulting the respective social network's data protection notices.
In case you do not wish social network providers to receive and, if applicable, store or use data, you should not use the respective plugins.
8.1 Two Click Solution
By using the so-called two click solution (provided by Heise Medien GmbH & Co. KG) we protect your visit to our web pages from being logged and processed by social network providers by default. When using a page of our internet presence which contains such plugins, these are initially deactivated. Only when you click on the respective button, the plugins are activated.
8.2 Facebook plugins
Facebook is operated under www.facebook.com by Meta Platforms Inc. (formerly Facebook Inc.), 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). Find an overview over Facebook's plugins and their appearance here: https://developers.facebook.com/docs/plugins; find information on data protection at Facebook here: https://www.facebook.com/privacy/center.
8.3 X (formerly Twitter) plugins
X is operated by X Corp., 865 FM 1209, Building 2 , Bastrop, TX 78602 ("Twitter"). Find an overview over Twitter's plugins and their appearance here: https://developer.twitter.com/en/docs/twitter-for-websites/overview.html; find information on data protection here: https://x.com/en/privacy.
8.4 Pinterest plugins
Pinterest is operated by Pinterest Inc., 808 Brennan St, San Francisco, CA 94103, USA ("Pinterest"). Find an overview over Pinterest's plugins and their appearance here: https://developers.pinterest.com/tools/widget-builder/; find information on data protection at Pinterest here: https://about.pinterest.com/de/privacy-policy.
8.5 Instagram plugins
Instagram is operated by Meta Platforms Inc., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). Find an overview over Instagram's plugins and their appearance here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges; find information on data protection at Instagram here: https://privacycenter.instagram.com/policy.
This online offer uses the video platform YouTube, which is provided by Google LLC, 1600 Ampitheatre Parkway, Mountain View, CA 94043, USA (“YouTube”). YouTube is a platform which allows the playback of audio and videofiles.
If you access a corresponding page of our offer, the embedded YouTube player will establish a connection to YouTube so that the video or audio file can be transmitted and played. In the process, data are also transmitted to YouTube as the responsible body. We are not responsible for the processing of this data by YouTube.
Further information concerning the extent and purpose of the collected data, on the further processing and utilization of your data by YouTube, on your rights and on your selectable data protection options can be found in the privacy policy of YouTube.
We use on our social media platform (e.g. twitter) communication tools to process your messages sent via this social media platform and to offer you support.
When sending a message via our social media platform the message is processed to handle your query (and if necessary additional data, which we receive from the social media provider in connection with this message as your name or files).
In addition, we can analyse these data in an aggregated and anonymized form in order to better understand how our social media platform is used.
We will forward the personal data you provide to the Bosch legal entity responsible for the processing of your query (for example, in the event your query refers to a product that is distributed by another Bosch legal entity). The processed personal data is deleted 180 days upon receipt of your message the latest.
Within the scope of our Online Offers you can sign up for newsletters. We provide the so-called double opt-in option which means that we will only send you a newsletter via email, mobile messenger (such as, e.g. WhatsApp), SMS or push notification after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification. In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. You can withdraw your consent to email newsletters by clicking on the link which is sent in the respective newsletter mail, or in the administrative settings of the online offer. Alternatively, please contact us via the contact details provided in the Contact section.
Our online offers may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing, and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws. We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change, or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
14.1 Right to information and access
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
14.2 Right to correction and deletion
You have the right to obtain the rectification of inaccurate personal data. As far as statutory requirements are fulfilled, you have the right to obtain the completion or deletion of your data.
This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period.
14.3 Withdrawal of Consent
In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.
14.4 Right to grievance redressal
To assert your rights and to notify data protection incidents or for any suggestion or complaints, please refer to Contact section.
If unsatisfied with our response or our support, or in case your grievance goes unanswered, you have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us.
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
If you wish to contact us, please find us at the address stated in the Data Controller section.
To assert your rights and to notify data protection incidents please the following link: https://www.bkms-system.net/bosch-dataprotection.
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
E-mail to: DPO.India@in.bosch.com
Effective Date: Nov 20, 2024