Manufacturer's warranty for hand tools

(Last updated: 1st September 2024)

 

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All Bosch hand tools are carefully tested and inspected and are subject to the strict controls of Bosch quality assurance. Robert Bosch Power Tools GmbH, Max-Lang-Straße 40-46, 70771 Leinfelden-Echterdingen, Germany (hereinafter referred to as "Bosch" or "we") therefore provides a guarantee for Bosch hand tools (hereinafter referred to as the "Tool"), labelled on the packaging with one of the logos shown below, in accordance with the following conditions.

 

 

                          

1.    The prerequisite for this is that you register the Tool within four weeks of purchase on the website: www.bosch-diy.com/mybosch, if it is a Tool for DIY en- thusiasts, or

www.bosch-professional.com/pro360, if it is a Tool for professionals.

At the end of the registration process, a warranty certificate is provided for download in addition to the warranty conditions, which proves that a contract has been entered into for the warranty. The warranty certificate must be kept by the owner of the Tool for the entire warranty period.

2.    We provide a warranty for registered Tools in accordance with the following provisions in the event of defects in the Tool that are demonstrably due to a material or manufacturing defect within the warranty period. The buyer's warranty claims based on their sales contract with the seller, including their statutory rights, shall not be affected by this warranty; claiming the aforementioned rights is gratuitous.

3.    The warranty period begins when the Tool is registered on the above-mentioned website. The warranty is valid for the period specified in the warranty logo of the respective product.

4.    The warranty does not cover:

▪  Accessories (e.g. bits, nuts, blades, saw blades, pen refills, adapters, etc.);

▪  Storage and transport solutions such as bags, cases, L-BOXX and inserts;

▪  Parts that are subject to use-related or other natural wear and tear, as well as defects that are attributable to use-related or other natural wear and tear;

▪  Defects caused by non-observance of operating instructions, improper use, abnormal environmental conditions, improper operating conditions, overloading or lack of maintenance or care;

▪  Defects caused by the use of accessories, supplementary parts or spare parts that are not genuine Bosch parts;

▪  Tools that have been modified or added to, and tools that have been fully or partially dismantled; as well as


▪  Slight deviations from the specified quality that do not affect the value and functionality of the Tool.

5.    The warranty claim must be asserted within the warranty period. For this purpose, the affected Tool must be presented or sent to the seller or one of our aftersales service centres together with a copy of the warranty certificate and the proof of purchase, which must include the date of purchase and the product designation. If you send the Tool to the seller or an aftesales service centre yourself, you bear the transport costs and the transport risk.

6.    The defect recognised by us as being subject to warranty shall be remedied in such a way that we shall, at our discretion, either repair the defective Tool free of charge or replace it with a faultless Tool (including a successor model, if applicable). Retained Tools or parts which a replacement has been provided shall become our property.

7.    Claims other than the right to correction of defects in the Tool named in these warranty conditions are not covered by our warranty. In particular, you shall not be entitled to receive a replacement Tool for the duration of the repair.

8.    Services provided under warranty do not lengthen or re- new the warranty period for the Tool.

9.    The assignment of rights covered by this warranty is excluded. This warranty does not apply to any used products purchased.

10.  This warranty applies to Tools that have been purchased and used in a country listed in the respective country list of the following warranty registration portals: For Bosch Professionals at www.bosch-professional.com/pro360 and for Bosch DIY at www.bosch-diy.com/mybosch.

11.  German law shall apply to this warranty to the exclusion of the United Nations Convention on Agreements concerning the International Sale of Goods (CISG). This choice of law shall not deprive you of the protection afforded to you by the provisions from which the law of the country in which you have your habitual residence may not derogate by agreement (favourability principle).

Robert Bosch Power Tools GmbH 70538 Stuttgart

Germany

 

 

Robert Bosch Power Tools GmbH, 70538 Stuttgart, GERMANY